Services
Professional Development
We specialize in providing engaging professional development using adult learning best practices. We offer in-person and virtual training on topics related to library management and communication. We also provide custom instructional design services.
Possible Training Topics:
A Purpose-Driven Profession: Principles and Ethics for Library Staff
Articulating Value: Creating and Using Your Evaluation Plan to Articulate Value and Identify Opportunities
Communicating Data: Using Visualization & Storytelling to Inspire Action
Diffuse the Situation: Using Conversation to Build Empathy and Trust with the Public
Engaging Talent from Day One: Welcoming Staff, Building Relationships, and Creating Culture in Any Organization
Mastering the Art of Difficult Conversations
Rooting Out Dysfunction and Creating Successful Teams
Strategic Planning for Community Transformation
Strategic Planning
Our Plan-It-Yourself Toolkit
Taking the Fear Out of Strategic Planning
We've developed an online toolkit with user-friendly feedback templates, team guides, and planning schedules to help organizations of all sizes successfully complete a strategic plan on their own. Our toolkit takes the fear and anxiety out of the planning process and gives you the tools you need to evaluate your community and library. This process results in a dynamic, community-focused Strategic Plan to serve as a guide for adaptable, responsive service design and delivery.
Evaluation
Evaluation is a powerful tool to improve performance and articulate value. We develop evaluation plans using the logic model and an outcome-based approach. Our evaluation plans include a communication plan to ensure results are actionable.
Facilitation
Facilitation services deliver a structured meeting with a pre-determined goal and activities to guide participants and result in a collaboratively created and accepted solution. Facilitation services can help if:
An important issue has been identified
The solution is not clear
Buy-in is needed for the solution to be successful
A la cart Consulting & Coaching
Additional services available include:
Staff Day planning and facilitation
Onboarding program design
Survey administration and analysis
Focus group and Interview administration and analysis
One-on-one coaching